Privacy Policy

1. Introduction

This Privacy Policy describes how THE LEGAL GAZETTE ("we", "us", or "our") collects, uses, shares, and protects your personal information when you use wishinpixels.app (the "Platform"). WishinPixels.app is a product and brand operated by THE LEGAL GAZETTE and does not constitute a separate legal entity.

By accessing or using the Platform, you acknowledge that you have read, understood, and agree to this Privacy Policy and consent to our collection, use, and disclosure of your personal information as described herein.

2. Information We Collect

2.1 Personal Information

We collect the following types of personal information:

• Account Information: Name, email address, phone number, password, and profile information
• Payment Information: Billing address, payment method details (processed securely through Razorpay)
• Identity Information: For KYC and compliance purposes, we may collect government-issued ID information as required by law
• Communication Data: Your messages, support tickets, and correspondence with us

2.2 Usage Information

• Device information (IP address, browser type, operating system)
• Usage patterns and interactions with the Platform
• Pages viewed, features accessed, and time spent on the Platform
• Referring URLs and search terms used to find our Platform

2.3 User-Generated Content

We collect and store content you create and upload to the Platform, including microsites, images, text, presentations, timelines, and gift preferences.

2.4 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Service Delivery

• Providing, operating, maintaining, and improving Platform Services
• Creating and managing your account
• Processing your transactions and managing subscriptions
• Hosting and delivering your content to designated recipients

3.2 Communication

• Sending service updates, security alerts, and technical notices
• Responding to your inquiries and providing customer support
• Sending promotional communications (with your consent)

3.3 Analytics and Improvement

• Analyzing usage patterns to optimize user experience
• Developing new features and product improvements
• Conducting research and analytics

3.4 Security and Fraud Prevention

• Detecting and preventing fraudulent activities
• Protecting against security threats and policy violations
• Ensuring Platform integrity and safety

3.5 Legal Compliance

• Complying with legal obligations, including tax reporting (GST, Income Tax)
• Responding to lawful requests from authorities
• Enforcing our terms, conditions, and policies
• Meeting KYC and AML requirements

4. Data Sharing and Integration

4.1 Internal Data Sharing

Because wishinpixels.app operates as a product vertical under THE LEGAL GAZETTE, not as a separate legal entity, your data is integrated with THE LEGAL GAZETTE's unified data management systems, CRM platforms, financial systems, and operational databases. This integration is necessary for:

• Unified account management across THE LEGAL GAZETTE's product ecosystem
• Payment processing and billing operations
• Cross-product integration and seamless service delivery
• Consolidated analytics and product development

4.2 Third-Party Service Providers

We share your information with trusted third-party service providers who assist us in operating the Platform:

• Razorpay Software Private Limited: Payment processing and gateway services. All payment transactions are processed through THE LEGAL GAZETTE's verified Razorpay merchant account.
• Cloud Hosting Providers: For secure data storage and Platform infrastructure
• Email Service Providers: For sending transactional and promotional emails
• Analytics Services: For usage analysis and performance monitoring
• Customer Support Tools: For providing technical assistance

All third-party providers are contractually obligated to maintain appropriate security measures and process data only in accordance with our instructions and applicable data protection laws.

4.3 Legal and Regulatory Sharing

We may share your information to comply with:

• Legal obligations and lawful government requests
• Court orders, subpoenas, and regulatory investigations
• GST, income tax, and financial reporting requirements
• KYC and AML verification processes
• Payment gateway compliance and merchant monitoring

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

4.5 With Your Consent

We may share your information with other parties when you provide explicit consent for such sharing.

5. Data Security

THE LEGAL GAZETTE implements comprehensive technical, administrative, and physical security measures to protect your personal information:

• Encryption: Data is encrypted in transit (TLS/SSL) and at rest
• Access Controls: Role-based access restrictions on a need-to-know basis
• Authentication: Multi-factor authentication and secure password hashing
• PCI DSS Compliance: Payment data handled according to Payment Card Industry standards
• Security Monitoring: Continuous monitoring for threats and vulnerabilities
• Regular Audits: Periodic security assessments and penetration testing
• Employee Training: Staff trained on data protection and confidentiality obligations

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but maintain industry-standard protections.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide Services to you
• Comply with legal, tax, and accounting obligations (typically 7 years for financial records)
• Resolve disputes and enforce our agreements
• Prevent fraud and maintain security

When you delete your account or content, we will delete or anonymize your information within a reasonable timeframe, except where retention is required for legal or legitimate business purposes.

7. Your Rights and Choices

Under applicable data protection laws (including GDPR and Indian IT Act 2000), you have the following rights:

7.1 Access and Portability

Request access to your personal information and receive a copy in a portable format.

7.2 Rectification

Correct inaccurate or incomplete personal information.

7.3 Erasure (Right to be Forgotten)

Request deletion of your personal information, subject to legal retention requirements.

7.4 Restriction of Processing

Request limitation of how we process your information in certain circumstances.

7.5 Object to Processing

Object to processing based on legitimate interests or for direct marketing purposes.

7.6 Withdraw Consent

Where processing is based on consent, withdraw consent at any time without affecting prior lawful processing.

7.7 Marketing Communications

Opt out of promotional emails by clicking the unsubscribe link or contacting us directly.

To exercise your rights, contact:

• Email: privacy@wishinpixels.app
• Data Protection Officer: dpo@wishinpixels.app

8. Children's Privacy

The Platform is not intended for children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without proper consent, we will delete it promptly. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. For users in the EEA, UK, or Switzerland, we ensure appropriate safeguards are in place for international transfers, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions recognizing equivalent data protection
• Binding Corporate Rules and other approved mechanisms

10. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Cookies Policy

We use the following types of cookies:

• Essential Cookies: Required for Platform functionality and security
• Performance Cookies: Help us analyze usage and improve performance
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements (with consent)

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect Platform functionality.

12. Compliance with Laws

Our privacy practices comply with:

• Information Technology Act, 2000 (India)
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021
• General Data Protection Regulation (GDPR) - for EEA users
• California Consumer Privacy Act (CCPA) - for California residents
• Other applicable regional data protection laws

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Material changes will be communicated through email, in-app notifications, or prominent website notices. The updated policy will display a new "Last Updated" date.

Continued use of the Platform after changes become effective constitutes acceptance of the updated Privacy Policy.

14. Grievance Redressal

In accordance with the Information Technology Act, 2000, we have appointed a Grievance Officer to address your privacy concerns:

15. Contact Information

16. Acknowledgment

By using the Platform, you acknowledge that you have read, understood, and agree to this Privacy Policy and consent to the collection, use, sharing, and processing of your personal information as described herein.